Terms of Service

Agreement to Terms

Welcome to Verde Clean. By accessing our website or using our services, you agree to be bound by these Terms of Service. Please read these terms carefully before proceeding.

If you do not agree with any part of these terms, please do not use our website or services. Your continued use constitutes acceptance of these terms and any future modifications we may make.

1. Use of Our Services

1.1 Acceptable Use

When using our website and services, you agree to:

• Provide accurate and complete information when requested
• Use our services only for lawful purposes
• Respect the intellectual property rights of Verde Clean Pro and others
• Not interfere with the proper functioning of our website

1.2 Prohibited Activities

You agree not to:

• Use our services for any illegal or unauthorized purpose
• Attempt to gain unauthorized access to our systems or networks
• Transmit any harmful code, viruses, or malicious software
• Harass, abuse, or harm others through our platform
• Collect or harvest personal information from other users

1.3 Service Access

We grant you a limited, non-exclusive, non-transferable license to access and use our services for personal or business cleaning needs. This license does not include any rights to modify, distribute, or create derivative works from our content.

2. Service Bookings and Accounts

2.1 Booking Requirements

To book our cleaning services, you must:

• Be at least 18 years of age
• Provide accurate contact and property information
• Have authority to grant access to the property to be cleaned
• Accept responsibility for payment of services rendered

2.2 Account Security

If you create an account with us, you are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. Please notify us immediately of any unauthorized use.

2.3 Account Termination

We reserve the right to suspend or terminate accounts that violate these Terms of Service or engage in activities that may harm our business, reputation, or other users.

3. Service Availability and Modifications

3.1 Service Areas

Our cleaning services are available in Cape Town and surrounding areas, subject to availability. We may expand or limit our service areas at any time without prior notice.

3.2 Website Availability

We strive to maintain consistent website availability, but we cannot guarantee uninterrupted access. Our website may be unavailable due to:

• Scheduled maintenance and updates
• Technical difficulties or system failures
• Circumstances beyond our reasonable control

3.3 Service Modifications

We reserve the right to modify, suspend, or discontinue any aspect of our services at any time. We may also change our pricing, service offerings, and policies with reasonable notice to existing customers.

3.4 Geographic Restrictions

Our services are primarily intended for users located in South Africa. If you access our website from other locations, you are responsible for compliance with local laws and regulations.

4. Intellectual Property Rights

4.1 Our Content

All content on our website, including text, graphics, logos, images, and software, is the property of Verde Clean Pro or our content suppliers and is protected by intellectual property laws. You may not use, copy, or distribute this content without our express written permission.

4.2 Trademarks

Verde Clean Pro and our logo are trademarks of our company. You may not use these marks without our prior written consent. All other trademarks appearing on our website are the property of their respective owners.

4.3 User-Generated Content

If you submit feedback, suggestions, or other content to us, you grant Verde Clean Pro a non-exclusive, worldwide, royalty-free license to use, reproduce, and incorporate such content for business purposes.

5. Pricing and Payment

Service fees are quoted in South African Rand (ZAR) and are subject to change. Final pricing will be confirmed before service delivery. Payment terms will be discussed during the booking process.

We accept various payment methods and will provide clear invoices for all services rendered. Late payment may result in service suspension or additional fees as permitted by law.

6. Disclaimers and Limitations

6.1 Service Disclaimer

Our services are provided on an "as is" and "as available" basis. While we strive for excellence, we make no warranties regarding the results of our cleaning services or the continuous availability of our website.

6.2 Limitation of Liability

To the fullest extent permitted by law, Verde Clean Pro shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of our services or website.

6.3 Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the content, privacy practices, or terms of service of external sites.

7. Indemnification

You agree to indemnify and hold Verde Clean Pro harmless from any claims, losses, liabilities, and expenses (including legal fees) arising from your use of our services, violation of these terms, or infringement of any third-party rights.

8. Governing Law and Disputes

These Terms of Service shall be governed by and construed in accordance with the laws of South Africa. Any disputes arising from these terms or our services shall be subject to the exclusive jurisdiction of the courts of South Africa.

We encourage users to contact us directly to resolve any concerns before pursuing formal legal action. We are committed to finding fair and reasonable solutions to disputes.

9. Changes to These Terms

We may revise these Terms of Service from time to time. When we make significant changes, we will update the effective date and notify users through our website or by email.

Your continued use of our services after changes take effect constitutes acceptance of the revised terms. If you do not agree to the new terms, please discontinue use of our services.