Terms and Conditions

1.1 Legal Compliance

You agree to:

• • Comply with all applicable laws and regulations in South Africa
• • Respect all intellectual property rights and proprietary information
• • Provide truthful and accurate information in all interactions
• • Maintain confidentiality of any sensitive business information shared

1.2 Prohibited Conduct

You must not:

• • Engage in any fraudulent, deceptive, or misleading practices
• • Violate the rights of other users or third parties
• • Interfere with or disrupt our services or website operations
• • Use our services for any unlawful or harmful purposes
• • Attempt to circumvent any security measures or access restrictions

1.3 Content Guidelines

Any content you submit through our website must be appropriate, respectful, and free from offensive, discriminatory, or harmful material. We reserve the right to remove any content that violates these guidelines.

1.4 Age Restrictions

Our services are intended for individuals who are at least 18 years of age. By using our services, you represent that you meet this age requirement and have the legal capacity to enter into binding agreements.

2.1 Service Quotations

All service quotations are estimates based on the information provided. Final pricing may be adjusted based on actual conditions, scope of work, and any unforeseen circumstances. We will communicate any significant price adjustments before proceeding with service delivery.

2.2 Booking Confirmation

Service bookings are confirmed upon mutual agreement of terms, pricing, and scheduling. Both parties must fulfill their respective obligations as outlined in the service agreement.

2.3 Cancellation Policy

Cancellations must be communicated in a timely manner. Specific cancellation terms will be provided at the time of booking and may include:

• • Required notice periods for cancellation without penalty
• • Applicable cancellation fees for late cancellations
• • Rescheduling options and associated terms

2.4 Property Access

You agree to provide safe and reasonable access to the property for service delivery. This includes ensuring our team can enter the premises at the scheduled time and has access to necessary utilities and areas requiring cleaning.

3.1 Service Warranties

We strive to provide high-quality cleaning services using eco-friendly products and methods. While we take care to deliver excellent results, we make no guarantees about specific outcomes, as cleaning effectiveness can depend on various factors beyond our control.

3.2 Disclaimer of Warranties

To the extent permitted by law:

• • Services are provided "as is" without warranties of any kind
• • We disclaim all implied warranties of merchantability or fitness for a particular purpose
• • We do not warrant that services will meet all expectations or be error-free

3.3 Limitation of Liability

Verde Clean's liability for any claims arising from our services is limited to the amount paid for the specific service in question. We shall not be liable for:

• • Indirect, incidental, consequential, or punitive damages
• • Loss of profits, data, or business opportunities
• • Damages resulting from pre-existing conditions or undisclosed issues
• • Damages caused by events beyond our reasonable control

3.4 Exclusion of Consequential Damages

Under no circumstances shall Verde Clean Pro be liable for any consequential, special, or exemplary damages, even if we have been advised of the possibility of such damages.

3.5 Force Majeure

We shall not be held liable for any failure or delay in performing our obligations due to circumstances beyond our reasonable control, including natural disasters, power outages, labor disputes, or governmental actions.

6.1 Governing Law

These Terms and Conditions shall be governed by and construed in accordance with the laws of the Republic of South Africa, without regard to conflict of law principles.

6.2 Jurisdiction

You agree that any legal action or proceeding arising from these Terms and Conditions shall be brought exclusively in the courts of South Africa, and you consent to the jurisdiction of such courts.

6.3 Dispute Resolution

Before initiating formal legal proceedings, parties agree to attempt to resolve disputes through good-faith negotiation. If negotiation fails, parties may pursue mediation or other alternative dispute resolution methods.

6.4 Severability

If any provision of these Terms and Conditions is found to be invalid or unenforceable, the remaining provisions shall continue in full force and effect. The invalid provision shall be modified to the minimum extent necessary to make it valid and enforceable.

6.5 Entire Agreement

These Terms and Conditions, together with our Privacy Policy and any specific service agreements, constitute the entire agreement between you and Verde Clean Pro regarding the use of our services.

6.6 Waiver

Our failure to enforce any right or provision of these Terms and Conditions shall not constitute a waiver of such right or provision. Any waiver must be in writing and signed by an authorized representative of Verde Clean.